Advertising terms & conditions

Acceptance of Terms and Conditions
By placing an advertisement with Kidsguide, you (‘the Advertiser’) are accepting Kidsguide’s Advertising Terms and Conditions and Kidsguide’s disclaimer and conditions of use.
Editorial approval

Please note that the content and position of all advertisements are subject to Kidsguide’s editorial approval. Kidsguide reserves the right to refuse any application for advertisements without explanation. In this event, if payment has already been made this will be refunded as soon as practicable.

Advertising rates

All prices are in pounds sterling. Kidsguide reserves the right to amend advertising rates at any time. Advertising rates will be honoured for a period of 21 days from submission of an advertising order form. If payment has not been made within 21 days from submission of the order form and rates have changed within the intervening time, the advertisement will be subject to the new rates. In these circumstances the Advertiser will be informed of the rate change and will have the right to cancel.

Cancellations & refunds

Kidsguide no quibble guarantee
If you change your mind within 24 hours of your ad going on-line, or if you feel a payment has been taken in error at any time, we will refund you. Just email advertise@kidsguide.co.uk . Refunds will usually be made very quickly but at certain times of year may take up to fifteen working days. Kidsguide will not be liable for any loss resulting from delayed refunds.

Cancelling featured events & featured news, offers & competitions

You may cancel at any time and request your ad to be removed. But if your advertisement has been online for more than 24 hours there will be no refund. Cancellations can be made by emailing advertise@kidsguide.co.uk.

Cancelling featured ads and homepage advertisements

You may cancel at any time by emailing advertise@kidsguide.co.uk. Your advertisement(s) will be removed when any remaining time already paid for has expired (or sooner on request).

Cancelling PayPal subscriptions

You may cancel at any time via your PayPal account. Or, if you prefer, you can email advertise@kidsguide.co.uk and we will cancel it on your behalf: this will usually be done very quickly but at certain times of year may take up to fifteen working days. If any additional payment is taken during this time, it will be refunded but Kidsguide will not be liable for any resulting loss.

Cancellation by Kidsguide

Kidsguide is a family-friendly site. If at any time an Advertiser or advertisement is no longer considered appropriate to be listed on Kidsguide, the advertisement will be removed. Kidsguide reserves the right to remove any listings or advertisements without notice or explanation. In the case of paid advertisements, Kidsguide will inform the Advertiser in question as soon as practicable and will refund payment for any prepaid period.

Advertising positions

Advertising positions on any pages of Kidsguide are allocated on a first come first served basis and at the sole discretion of Kidsguide. Kidsguide will try but cannot guarantee to offer an Advertiser’s preferred position within the website. In particular, Kidsguide reserves the right to editorial approval in determining the most appropriate location for an advertisement. Featured ads will only be placed in a directly relevant category. In the case of free listings (including those guaranteed as part of a paid advertising package) Kidsguide has complete and sole discretion over the location of the listing. Free basic ads are organised by topic and listed strictly alphabetically (or chronologically for events). If payment is not made on time, Kidsguide reserves the right to remove the advertisement without further notice to the Advertiser and the slot may be offered to another advertiser.

Timings

Featured advertisements will appear on the live web site within two working days of receipt of payment and materials. In most cases, this will be even sooner. However, there are occasionally delays and Kidsguide accept no liability for any loss of business or difficulties arising from any delay. If timing is very important (e.g. imminent event or product launch) please contact Kidsguide well in advance. In such circumstances Kidsguide will make every effort to ensure your timescale is met. However, we cannot guarantee this. Once or twice a year Kidsguide website is “frozen” for a limited period. During this time the web site remains on-line as usual but no additions or changes are made to the site.

Accuracy

Every effort is made to ensure the accuracy of material including advertisements within the Kidsguide website. However, Kidsguide accept no liability for any loss or damage howsoever caused as a result of any errors or omissions. As soon as the advertisement goes on-line you will be notified via email.  Advertisers must check their advertisement immediately and inform Kidsguide of any errors to be amended. All amendments will be made as quickly as possible by Kidsguide.  If the error is Kidsguide’s fault, your advertisement period will not start until the error is corrected.

Changes and amendments

Advertisers may make changes to advertisements at any time. Changes will be made within fifteen working days and in most cases much sooner. However, there are occasionally delays and Kidsguide accept no liability for any loss of business or difficulties arising from any delay.

Intellectual property rights

By supplying any materials including logos, trade names, copy, images, photographs etc. to Kidsguide, you are guaranteeing that you have all licenses, rights and approvals to use these materials and that you agree to indemnify Kidsguide for the full amount of any claims and reasonable legal fees incurred in connection with such claims brought by any third party for breach of intellectual property rights or privacy.

Trading standards

By placing an advertisement with Kidsguide, the Advertiser warrants that the advertisement is decent, honest and truthful and complies with any relevant codes of practice and current legislation. The advertiser agrees to indemnify Kidsguide in respect of any loss, costs, damages, or other charges incurred as a result of legal actions or threatened legal actions arising from the publication of the advertisement.

Downtime

Kidsguide.co.uk is an AS IS service and cannot accept any responsibility whatsoever  for problems arising from temporary or permanent unavailability of the site. Kidsguide will make every effort to ensure the smooth and efficient running of the website. However, as with all technology, it is possible that there may be failures from time to time which are beyond Kidsguide’s control. Where it is shown that the downtime has lasted for a period of 7 days or more, and it is shown that this is the fault of Kidsguide, your advertisement time will be extended free for charge for the time the advertisement was offline. For example if Kidsguide were offline for 10 days, you would receive 10 days free advertising at the end of the existing advertisement contract.  In the even less likely event of Kidsguide being offline permanently, advertisers would be entitled to a refund for any prepaid period. Kidsguide accepts no liability for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with any downtime.

Notices

All notices made by Kidsguide will be sent to the email address provided by the Advertiser on the order form. Kidsguide must be notified immediately of any changes in Advertiser’s contact details by emailing advertise@kidsguide.co.uk. The Advertiser should add the @kidsguide.co.uk domain to their safe senders list to ensure they receive all emails from Kidsguide. All organisations submitting details for free or featured listings will occasionally be sent emails giving brief relevant information pertinent to advertisers. This is a condition of acceptance to Kidsguide’s listings. Organisations no longer having any listing or advertisement on Kidsguide can be removed from the circulation list on request by emailing advertise@kidsguide.co.uk.

Registered Office: Kidsguide Limited 6 St. Johns Court, Vicars Lane, Chester, UK, CH1 1QE